Privacy Policy

Sta. Monica Pawnshop, Inc. (SMPI)

Last updated: May 2026

1. Who We Are

Sta. Monica Pawnshop, Inc. ("SMPI," "we," "our," or "us") is a BSP-regulated and AMLC-supervised pawnshop operating across Pampanga, Bulacan, Bataan, and Nueva Ecija, Philippines. Our registered website is stamonicapawnshopinc.com.

We are committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Personal Data We Collect

When you interact with our website, we may collect the following personal information:

Through our Contact Form and Appraisal Request Form:

Full name
Email address
Phone number
Message content (including gadget details submitted for appraisal)
Subject or inquiry type

We use Cloudflare Turnstile on our contact and careers application forms to reduce automated abuse. Turnstile may process browser and interaction signals according to Cloudflare’s privacy policy. We do not receive your government ID or financial credentials through Turnstile.

Automatically (when you visit our website):

IP address
Browser type and version
Pages visited and time spent
Referring website or source

We do not collect sensitive personal information (e.g. government IDs, financial account details) through our website.

Note: Personal data collected in-branch for pawnshop transactions (e.g. valid ID, pawn ticket details) is governed by a separate in-branch data privacy notice provided at the time of transaction, as required by BSP regulations.

3. Why We Collect Your Data (Purpose of Processing)

We collect and use your personal data for the following purposes:

Purpose	Legal Basis
Responding to your inquiries and feedback	Legitimate interest / Consent
Processing your online appraisal request	Performance of a pre-contractual step
Improving our website and services	Legitimate interest
Compliance with BSP, AMLC, and NPC regulations	Legal obligation
Sending updates about our services or promos (only if you opted in)	Consent

We do not use your data for automated decision-making or profiling.

4. How We Store and Protect Your Data

Your personal data is:

Stored on secured servers with access controls
Accessible only to authorized SMPI personnel on a need-to-know basis
Not stored longer than necessary for the purpose it was collected

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties.

We may share your data only in the following cases:

Service providers (e.g. web hosting, email delivery) who process data on our behalf under appropriate data processing agreements
Government authorities (e.g. BSP, AMLC, NPC, law enforcement) when required by law or regulation
Internal branch staff to respond to your inquiry or appraisal request

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Remember your preferences
Analyze website traffic and usage patterns

You may disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using our website, but some features may work differently.

7. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the right to:

Be informed - Know how your data is being collected and used
Access - Request a copy of the personal data we hold about you
Correction - Request correction of inaccurate or incomplete data
Erasure / Blocking - Request deletion of your data, subject to legal retention requirements
Object - Object to the processing of your data for specific purposes
Data portability - Request your data in a structured, commonly used format
Lodge a complaint - File a complaint with the National Privacy Commission (NPC) at privacy.gov.ph

To exercise any of these rights, contact us at the details below.

8. Data Retention

We retain personal data submitted through our website for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. General inquiry data is typically retained for 12 months. You may request deletion at any time.

9. Links to Other Websites

Our website may contain links to external websites (e.g. Facebook). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

11. Contact Our Data Privacy Officer

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Sta. Monica Pawnshop, Inc.

📧 support@stamonicapawnshopinc.com

📞 (045) 961-3540 / 0995-332-2141

🌐 stamonicapawnshopinc.com/contact

This Privacy Policy is intended to comply with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission of the Philippines. For legal advice specific to your situation, consult a qualified Philippine attorney.

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